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Privacy Policy

Last updated: January 1, 2026

This privacy policy describes how JSDRobot (the “Website”, “we”, “us” or “our”) collects, uses, and discloses your personal information when you visit JSDRobot.com (the “Website”), use our services, make a purchase, or otherwise communicate with us regarding the Website (collectively, the “Services”). For the purposes of this privacy policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose data we have collected in accordance with this privacy policy.

Please read this privacy policy carefully.

Changes to this privacy policy

We may update this privacy policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the Website, update the “Last updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide our Services, we collect — and have collected in the last 12 months — personal information about you from various sources, as described below. The data we collect and use varies depending on how you interact with us.

In addition to the uses described below, we may use the data we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of our users or third parties.

What personal information we collect

The type of personal information we collect about you depends on how you interact with our Website and use the Services. When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can be associated with you. The categories and specific types of personal information we collect are described in the sections below.

Information we collect directly from you 

Information you provide to us directly through our Services may include:

  • Contact details such as name, address, phone number, and email address.
  • Order information, including your name, billing and shipping address, proof of payment, email address, and phone number.
  • Account information, including your username, password, security questions, and other information that helps secure your account.
  • Shopping data, including items you view, add to your cart, and save to your account (e.g., loyalty points, reviews, recommendations, or gift cards) as well as your purchases.
  • Saved loyalty points/product reviews/recommendations/gift cards.
  • Customer support information, including information you provide to us in communications, for example when you send a message through our Services.

For certain features of our Services, you may need to provide certain information about yourself directly. You may decline to provide such information, but doing so may prevent you from using or accessing those features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services (“Usage data”). We may use cookies, pixels, and similar technologies (“Cookies”) for this purpose. Usage data may include information about how you access and use our Website and your account. This can include device information, browser information, network connection information, your IP address, and other details about your interaction with the Services.

Information from third parties

We may also receive information about you from third parties, including vendors and service providers who collect data on our behalf, such as:

  • Companies that support our Website and Services, such as Shopify.
  • Our payment service providers, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide the products or services you requested, in order to perform our contract with you.
  • When you visit our Website, open or click on emails we send, or interact with our Services or advertisements, we or third parties acting on our behalf may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

 All information we receive from third parties is treated in accordance with this privacy policy. See also the “Third-Party Websites and Links” section below.

How we use your personal information

  •  Providing products and services. We use your personal information to provide the Services and to perform our contract with you. This includes processing payments, fulfilling your orders, sending account, purchase, return, exchange, or other transaction-related notifications, creating, maintaining, and managing your account, organizing shipping, handling returns and exchanges, and other account-related functions. We may also improve your shopping experience by allowing Shopify to link your account with other Shopify services you may use. In such cases, Shopify processes your data according to its Privacy Policy and consumer data policies.
  • Marketing and advertising. We may use your personal information for marketing and advertising purposes, for example to send you marketing, promotional, and advertising messages by email, SMS, or mail and to display ads for products or services. This may include using your personal information to better tailor the Services and advertising on our Website and other websites to your interests. If you are located in the EU, the legal basis for this processing is our legitimate interest in selling our products under Art. 6(1)(f) GDPR. Art. 6(1)(f) GDPR.
  • Security and fraud prevention. We use your personal information to detect, investigate, and prevent potentially fraudulent, illegal, or malicious activity. When you use our Services and register an account, you are responsible for keeping your access credentials secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone. If you suspect your account has been compromised, please contact us immediately. If you are located in an EEA country, the legal basis for this processing is our legitimate interest in the security of our Website for you and other customers under Art. 6(1)(f) GDPR.
  • Communicating with you and improving service. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to respond to your requests, provide effective services, and maintain our business relationship with you under Art. 6(1)(f) GDPR.

Cookies

Like many websites, we use cookies on our Website. Specific information about the cookies we use in connection with our Shopify store can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Website and Services (including to store your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also permit third parties and service providers to use cookies on our Website to better tailor the Services, products, and advertising on our Website and other websites to your needs.

Most browsers accept cookies by default. You can, however, set your browser to remove or reject cookies via your browser settings. Please note that removing or blocking cookies may adversely affect your user experience and may cause some Services, including certain features and general functionality, to stop working properly or be unavailable. In addition, blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners.

Our Website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your data. If you communicate your preference to us via GPC, we will treat this signal as a valid objection to sharing/targeted advertising for the associated browser or device. If we can associate the device sending the signal with a Shopify account, we will apply the objection to that account as well. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize any other “Do Not Track” signals sent by your web browser or device.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons described in this privacy policy. This may include disclosures to:

  • Service providers or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

 

  • Business and marketing partners to provide services to you and display advertising. Our business and marketing partners use your data according to their own privacy policies.
  • When you instruct us to do so or otherwise consent, for example to ship products or in connection with your use of social media widgets or login integrations, we share your data with your consent.
  • Our affiliates or other companies in our corporate group to ensure smooth business operations in our legitimate interest.
  • In connection with a corporate transaction such as a merger or insolvency, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of use, and to protect or defend the Services, our rights, and the rights of our users or third parties.

 In the last 12 months, we have disclosed the following categories of personal and sensitive personal information of users for the purposes described above under “How we collect and use your personal information” and “How we disclose personal information”:

Category

Recipient categories

 

Identifiers such as basic contact details and certain order and account information.

Commercial information such as order information, shopping data, and customer support information.

Internet or similar network activity, such as usage data.

Geolocation data, such as locations determined by IP address or other technical measures.

 

 

 

 

 

 

 

Vendors and third parties that provide services on our behalf (such as internet service providers, payment processors, logistics partners, customer support partners, and data analytics providers)

Business and marketing partners

Affiliates

 

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we disclose personal information for advertising and marketing purposes as follows:

In the past 12 months we have “sold” and “shared” personal information as defined by applicable law for advertising and marketing activities as follows:

Category of personal information

Recipient categories

Identifiers such as name, email address, and phone number

 

Business and marketing partners

Commercial information such as records of products or services purchased

 

Business and marketing partners

Usage data

Business and marketing partners


Third-Party Websites and Links

Our Website may contain links to third-party websites or other online platforms. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as their terms of use. We make no representations regarding the privacy or security of such sites and are not responsible for them, including the accuracy, completeness, or reliability of any information on those sites. Information you provide in public or semi-public areas, including information you share on third-party social networks, may be viewed by other users of our Services and/or users of those third-party platforms and may be used by us or others without restriction. Providing such links does not imply endorsement of the content of those platforms or their owners or operators, unless otherwise noted on our Services.

Children's data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below and request deletion of that information.

As of the effective date of this privacy policy, we are not aware that we have “disclosed” or “sold” personal information of individuals under 16 years of age (as those terms are defined under applicable law).

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee absolute security. In addition, your data transmitted to us may not be secure during transmission. We therefore recommend not using insecure channels to transmit sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the data to manage your account, provide our Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. These rights are not absolute, may only apply in certain circumstances, and we may decline your request in some cases to the extent permitted by applicable law.

  • Right of access: You may have the right to request access to the personal information we hold about you, including information about how we use and disclose your data. Right to deletion: You may have the right to request deletion of the personal information we hold about you.
  • Right to rectification: You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to data portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party under certain circumstances and subject to certain exceptions.
  • Right to opt out of sale, sharing, or targeted advertising: You may have the right to direct us not to sell or share your personal information or to object to our processing of your personal information for targeted advertising purposes under applicable privacy laws. Please note: If you visit our Website with the global privacy control opt-out signal enabled, we will treat this — depending on your location — as an automatic opt-out of the sale or sharing of data for the device and browser you used.
  • Restriction of processing: You may have the right to request that we cease or limit the processing of your personal information.
  • Withdrawal of consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.
  • Objection: If we refuse your request, you have the right to object. Simply reply directly to our refusal to do so.
  • Managing your communication preferences: We may send you promotional emails. You can opt out at any time by using the unsubscribe link in our emails. Even after you unsubscribe, we may continue to send you non-promotional emails, for example about your account or orders.

 You can exercise your rights through the applicable tools on our Website or via the contact details below.

 We will not penalize you for exercising your rights. To verify your identity, we may need information such as your email address or account details before responding substantively to your request. Under applicable law, you may designate an authorized agent to submit rights requests on your behalf. Before we accept a request from a representative, we will require proof of your authorization from that representative. You may also need to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have complaints regarding our processing of your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, you may have the right to appeal our decision depending on where you live. Please contact us using the contact details below or file a complaint with your local data protection authority. For the EEA, you can find a list of the competent data protection authorities here.

International users

Please note that we may transfer, store, and process your personal information outside your country of residence. Your personal information will also be processed by employees as well as external service providers and partners in those countries.

When we transfer your personal information outside Europe, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent contracts of the relevant UK data protection authority, unless the data transfer is to a country that has been recognized as providing an adequate level of protection.

Contact

If you have questions about our privacy practices or this privacy policy or wish to exercise your rights, please contact us by phone or by email at support@jsdrobot.com.

For purposes of applicable privacy laws, we are, unless otherwise noted, the controller of your personal information.